I have discovered that most people are not using the search function within Outlook to its full power.
They will simply type in some keyword in the search box and then try to manipulate the field headers in the results to find what they want. Click, click, and click – it’s here somewhere, honest…
I recently demonstrated how to do it properly to a group of people.
By showing how to build up the refine options from the Search Tools contextual tab i.e. using the from, subject and attachments options and how this would reduce the amount of results from 600 to 2 was an eye-opener to everyone.
Pointing out how useful this would be when your boss is standing over your shoulder seemed to clarify the effectiveness.
Although this way of searching was ultimately quicker than how they currently searched you can imagine the reaction when showing that Outlook stores recent search results and you can re-run the same search at later dates without even re-adding the criteria.
So, use the Search Tools Tab and never lose an email again!
Do you have any hints and tips you would like to share?
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